I’ve ridden the Salt Lake Express several times to get to a flight in Salt Lake City. I live several hours away, and I’ve found that the shuttle gets me there in fairly decent time when compared to driving my own vehicle. There have been times when it gets a little cramped, often around holidays, but that’s to be expected. The shuttle drivers have been professional and speedy at getting problems resolved, such as flat tires, heat/cooling issues, etc. I also love the discounted rates offered periodically throughout the day, and have been able to match my traveling times to the discounted times during several trips I’ve taken. Overall, it’s a great convenience for those of us who don’t want to worry about parking at the airport, driving on snowy roads, etc. Thanks Salt Lake Express!

Salt Lake Express is such an incredible service. I am in a long distance relationship and I travel up to Logan frequently and the express makes that much easier. Every ride has been pleasant and easygoing. The drivers are always polite and accommodating. I highly recommend this service to anyone who is without a car and needs to get someplace for quite cheap.

Everyone is very polite and helpful. Very accomodating. I have taken the shuttle in the worst of winter road conditions. Arriving safely and quite on time. The only time I have seen any garbage on the floor is when they are in the middle of a run and the adults that brought the garbage on the shuttle weren’t adult enough to throw it away.

Outstanding service and accommodations! I had recently been diagnosed with issues with my hip and it was necessary for me to keep my leg stretched out in front of me and use a lumbar support. Was able to take the entire back seat, sitting sideways, and nobody even yelled at me! The driver was super courteous too and didn’t leave the person who had gotten off the bus when we were told to stay on board. What could be better? Loved it so much I’m tempted to apply to be a driver.

Great customer service, always feel safe with the drivers, always timely, and their price is almost always cheaper than the other shuttle in town. This company has saved me a few times after “the other company” in town left me at the airport. I can always rely on you guys. Either I ride with you guys to Vegas once a month or I’m booking a family member a ride with you. Thank you for being great!

I took Salt Lake Express service twice. The first time was almost the end of the year and I was on my way to Jackson Hole from Salt Lake City. It was also my first time in the U.S, so my English skills were not as good as to have an accurate conversation in that language. However, it was not a problem since the driver of the company did his best to understand what I tried to say and made me feel confident and comfortable. I’m so thankful the company gave me a warm welcome 🙂

I ride SLE fairly often, they can sometimes get behind on their schedule. I had Jeff as a driver on the bus from Rigby to Pocatello and he was so kind and explained that when we get to Pocatello that I would be switching buses to go to Boise. Then I had Rod on the way to Boise, it was just us two! It was really nice to talk to him and he let me know when the bathroom breaks were. Really enjoyed the ride!

Hi SLE team! I wanted to take a sec and thank you for the services you provide. I know that things are tough at times and things also happen. I’ve used your service quite a bit since relocating to Mesquite and can understand some of the frustration from the reviews. While there may have been a few issues in the past, many have been outside of your control, #1 traffic, construction!! Arghh! But… I will say that one of your drivers… Ron Eyrns is always consistent. He is very compassionate, helpful and always has a great attitude, no matter what is going on. My hope for SLE is that you will continue to strive for the best service possible for us riders and make necessary adjustments and enhancements to the routes/times, your vehicles and bring on more drivers that show compassion for the riders. Although there have been a few hiccups, I will continue to use your service Another thing I appreciate is your call center agents. They are very helpful and really listen, if there is an issue, they always try to make things right.The price is very fair and the pickup locations are very convenient. Thank you SLE and Ron for your services! KUDOS to you. Keep up the great job!

Me And My brother; AJ Mangle and Darwin Mangle were dropped off in the middle of the night in Twin Falls By Grayhound Bus Line on May 14th. This was very early in the morning when Stephanie, with Salt lake express, came to our rescue. She was very pleasant and gave us a ride to Mountain Home witch completed the last leg of our trip. She is a very smooth and safe driver. We would use your service again.

I take this Bus 3 to maybe as many as 8 times a year for the last 4yrs. They are always spot on. Very courteous. Good conversation if u want to talk. The vehicles have nvr broken down. Never been dirty or stunk. I personally prefer the vehicle that’s a little bigger then the van. But I can’t hold that against S. Ĺ. express. If there aren’t enough passengers. No sense in spending that much more on gas. If I could give more the 5 *’s, I would. I’m grateful for them.