I took the Salt Lake Express from Logan to Salt Lake Airport before Christmas. The driver was great and since I was somewhat disabled was allowed to sit near the front. He was very careful on the road and showed compassion to my seatmate and myself in helping us on and off the bus.I have taken the express before and because of the driver’s concern with comfort and safety, I will continue to ride with them whenever I go to the airport.

I took a trip to Boise from Salt Lake Express and the seats were very comfortable and the driver was very nice and courteous courteous he stopped when we needed to go to the restroom and he drove very nicely and I got a lot of sleep since I had to leave at 2 o’clock in the morning I love Salt Lake Express matter fact I’m going to be using them on July 7th.

I’ve ridden on Salt Lake Express a few different times and loved it every time. All the drivers are very experienced and drive appropriately. I feel safe, and it’s about the same cost as the gas to get where I’m going. Currently my husband lives in Rexburg, and I live in Utah for student teaching, and it’s wonderful to be able to see him, all thanks to Salt Lake Express!I love how they stay on time and don’t wait around for those who are running late. It’s so wonderful to have a bus system in this portion of the west!

We have used Salt Lake Express for several years. After daughter and her family moved to Idaho, we began using the service several times each year to send our grandchildren to visit us. They are teenagers. We appreciate the kindness and caring of the operators. From making reservations to the trip home, the employees are always kind and helpful. I wouldn’t be able to have as must trust in any other mode of travel. Thank you for all the wonderful years of service!

Love Salt Lake Express!! Been using this reliable transportation to and from Salt Lake Airport for years. In fact, family uses them when they fly in and out of Salt Lake. Clean, comfortable, and very friendly helpful drivers. Just get on the bus and relax for 2.5 hours and you are transported to the airport terminal. No stress of driving, parking, and getting to the terminal. Coming back I get a snack and relax on the way home. Cannot beat the schedule, comfort, and help! Thanks!!!

This is Diana Wyler. My parents come visit me a couple of times a year from Mexico and they absolutely love Salt Lake Express! They’ve had great experiences every time they come visit! Sure glad to have your service! Thanks for your wonderful business! My family and I appreciates it! and I recommend this shuttle services 100%!!!!!!! Diana Wyler

This review is for customer relations, not the shuttle. I still stand by my previous review of my one star experience. I do give customer relations 5 stars because they contacted me within a week to apologize and try to remedy the problems I experienced on their shuttle. I appreciate that they read these reviews and try to solve issues that arise with their service. It makes me more willing to give them another try.

Consistent service for a reasonable amount of money. My only complaints have been that in the 8 trips I have rode with them, there were 2 times the driver was absent from work and they had to send a backup driver. The buses also vary, so keep in mind you won’t always get a large bus! David has been a driver for me twice during my trips from SLC airport to Rexburg, and he’s been an awesome one.

Price is a little high but travel is always safeUpdate: I have traveled several times for business using Salt Lake Express and the quality of travel has increased 10 fold all while the prices coming down! This company truly invests in its customers with lowered prices and raised quality of travel and destinations. They go all the way to Vegas now! I am really impressed with their quality of drivers and routes. I think they could do a little better job hitting arrival times in the SLC loop, but all in all it’s a great company to ride with!

The Driver had a technical issue on the original shuttle and therefore was 38 min late in picking us up from the Dixie University location. We scheduled to arrive at least 2 hrs. before takeoff at LAS but unfortunately we did miss our flight. The shuttle service has been very helpful helping resolve and accommodate us. I spoke with the manager “Gideon” and he was very helpful and cared about our family and our wellbeing. I would give yourself more time than the recommend 2hrs (min 3 hrs. before takeoff) in case of unforeseen issue with the shuttle. Although I had originally given them a 1 star review I feel that they deserve a 5 star because it was a problem that was out of their control and they took full ownership of it.