I have been traveling with the Salt Lake Express for the last 7 or 8 years. I travel between Ogden Utah and Rexburg Idaho. The company is very accommodating to my schedule. I have had to changes dates or times at the last minute with no hassle. I hate traveling during winter months in the snow. Salt Lake Express makes it so much easier during those months. I love the new buses. 5 stars is a easy post.