Privacy Policy

Effective Date: January 1, 2024

Introduction

At Salt Lake Express, we respect and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect the personal information you provide to us, and it applies to the Salt Lake Express website, our mobile applications, and our communications with you, including email and text messaging. By using our services or providing your information, you consent to the terms of this Privacy Policy. We encourage you to read this policy carefully and contact us if you have any questions.

Information We Collect

We collect personal information from you in the following ways:
  • When You Make a Booking We collect personal information such as your name, email address, phone number, payment information, and travel preferences when you book transportation services with us.
  • When You Sign Up for Marketing Communications We may collect your name, email address, and phone number when you opt-in to receive promotional materials from us.
  • Automatically We use cookies and similar tracking technologies to collect information about your browsing behavior on our website, such as your IP address, device type, and browsing patterns.

How We Use Your Information

Salt Lake Express may use your personal information for the following purposes:
  1. To Provide Services

    We use your personal information to process bookings, provide customer service, and communicate with you about your reservations.
  2. Marketing Communications

    • Email Marketing: With your consent, we will send you promotional emails about our services, offers, and updates. You may unsubscribe from these emails at any time by clicking the “unsubscribe” link in our marketing emails.
    • Text Marketing: With your consent, we may send promotional text messages (SMS) to your mobile number. These messages will include offers, discounts, and updates about Salt Lake Express services. You can opt out of these messages by replying “STOP” to any text message from us.
  3. Improving Our Services

    We may use your information to understand your preferences, improve our services, and enhance your experience with Salt Lake Express.
  4. Compliance

    We may use and disclose your information to comply with applicable legal obligations, including responding to legal requests from authorities or court orders.

How We Share Your Information

We will not sell, trade, or rent your personal information to third parties without your explicit consent. However, we may share your information with trusted third-party service providers who assist us in operating our business, conducting marketing, or servicing your account, provided they agree to keep your information confidential.

Your Rights and Choices

You have the following rights regarding your personal information:
  • Access and Correction: You may request access to the personal information we hold about you and correct or update it at any time by contacting us.
  • Opt-Out: You can opt out of email marketing by clicking the “unsubscribe” link in our emails or opt out of text marketing by replying “STOP” to our text messages. Please note that even if you opt out of marketing communications, we may still send you transactional messages related to your bookings and services.
  • Data Deletion: You may request that we delete your personal information by contacting us, and we will honor your request, except when we are required to retain the data for legal or business purposes.

Data Security

Salt Lake Express takes reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee its absolute security.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings.

Changes to This Privacy Policy

Salt Lake Express reserves the right to update this Privacy Policy at any time. We will notify you of significant changes by posting the revised policy on our website and updating the effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy or our use of your personal information, please contact us at:

Salt Lake Express

Address: PO Box 566, Rexburg ID 83440 Email: info@saltlakeexpress.com Phone: 208-656-8824